You’ve been asked to submit a
Commercial Cleaning Proposal,
However, Your Past Proposals have Fallen Flat…..
or You Don’t Have a Clue Where to Start!

Have you been in the game a while and are now ready for
MASSIVE growth in the commercial side of your business ?

Are you brand new to the commercial cleaning side ?
Or maybe brand new to the whole cleaning industry ?

Do prospects ask if you offer post – construction cleaning ?*
(*Psst…! Have you heard about the HUGE profit margins there?)

The time period between Labor Day and the 2nd week in November (that’s RIGHT NOW) is one of the two PRIME ‘buying seasons’ for commercial cleaning contracts (the other is in late winter/early spring)

That’s why I’ve created something you can use immediately to close big, high-paying, commercial and post-construction cleaning clients TODAY

What’s your Commercial Cleaning Challenge ?

Commercial Cleaning Challenge

That’s why I’ve prepared the…

Commercial Pre-Proposal & Site Visit Guide – Protect your time & your confidence by giving fewer quotes, but closing a higher percentage of them into new clients. Know EXACTLY how to close each prospect in advance of visiting their facility and then position yourself as a highly-qualified consultant vs. ‘just another sales person’. 

Learn what to do before, during and after your visit to pre-dispose prospects to accept your (higher priced) proposal BEFORE you’ve even submitted it, AND ensure it isn’t swallowed into a ‘black hole’ leaving you stranded and confused. 

The Ultimate Commercial Cleaning Proposal Template – Getting those new (ideal) commercial cleaning accounts is about sooooooo much more than just getting the price right (or even low). Do you know what to include (and what to skip) while making sure your prospect sees the solutions they seek in your proposal? 

Are you clear on how to tie their pain-points to your benefits in a way that makes you not only THE solution, but the SMARTEST solution to their current problem? Best of all, a properly prepared proposal allows you to establish and manage expectations along good quality controls- which lead to client satisfaction and retention AND increased profits for you!

Construction Cleaning Mastery Kit – Just as the cornerstone and foundation are key in erecting a building, it’s imperative that you clarify in detail exactly what’s included, excluded, how ‘wait times, lock outs, and re-cleans’ will be handled and a number of other critical factors that will keep your post-construction deal from turning into a costly, reputation killing nightmare. 

Yes, the money’s GREAT! But, you’ve really got to cross all your “T”s and dot all your “I”s,  before you jump in with both feet. Get your payment terms, scope of work, definitions and specs, all in place- along with contact info for company principals, scheduling arrangements, equipment requirements, and staffing needs laid out in advance. 

Pick the one you need the most
(or mix & match for even more deal closing power)

Step One


Commercial cleaning prospects contact you asking how they can work with you. NOW what?

Your KIT includes:

  • An introductory (audio) guide and transcript that explains the step-by step process I’ve been using for almost 2 decades to earn millions of dollars in commercial cleaning revenues. I’ll lay it all out for you in easy to understand language so you know exactly what to do, how to do it and when to do it.
  • The script to use when commercial cleaning prospects contact you about a bid. This script will allow you to quickly weed out those who don’t match the criteria you’ve determined that define whats an “ideal” account for your business. You’ll also use this script to find out EXACTLY what it will take to close this deal and then you’ll whether to move forward or not.
  • If you decided to schedule a site-visit you’ll have a checklist that tells you what to take, what questions to ask, and what things to look for while on-site.
  • You’ll also get a list of items to purchase to create your unique marketing gift bag. I’ll show you where to shop, what to include and how to build it all on a budget.
  • There’s one simple but “must do” thing during the site-visit and that’s to get a commitment from your prospect to communicate with you once a decision has been made. I’ll show you how to get that commitment and even find out why, if another company is awarded the job.
  • There’s ‘gold” in the site-visit that will tell you things like how important price will be in the decision-making process, how open they are to paying more and maybe even how much they’re currently paying. I’ll show you how I deliver a “test” price at the site visit (or later on the phone) that reveal important clues about how – or even whether to proceed.
  • As soon as you finish the site visit (even before you get back to your office) there’s a neat little tip you can use to pre-position your prospect to ALREADY place you at the front of the line. This step has them eagerly awaiting your bid and already convinced that you are ‘head and shoulders’ above all the other bidders. I’ll give you everything you need to use this to your advantage.

Step Two


You’ve laid all the groundwork, now all you need to do is to deliver that “killer” proposal to seal the deal. Your template includes:

Your KIT includes:

  • An introductory (audio) guide and transcript where I lay out the entire template for you as I share with you all the tools I use to close big deals and grow my business. The overview explains the step-by step process I’ve been using for almost 2 decades to earn millions of dollars in commercial cleaning revenues. These proposals are also an integral part of properly managing expectations and good quality controls for client satisfaction and retention
  • Commercial contract “Do’s and Don’ts- get all the industry standards and best practices in one easy to use guide
  • Sales and marketing affirmations (both written and audio) to help you master the “inner game” of confidence and power. Respond to prospects from a position of power- close sales from a position of strength. You’ve GOT this!
  • How to calculate your pricing AND double check your numbers so you don’t leave money on the table OR bid way too high and look like an amateur.
  • Cover letter sample where you position yourself as the “expert consultant” and get your prospect in the “buying” frame of mind.
  • A ‘scope of work’ sample you can use to outline what’s included in a typical office cleaning scenario.
  • Specifications and Pricing sheet that outlines who’s responsible for what: supplies, storage, labor, supervision, payment terms, late charges etc. Best of all- this is where you build in automatic annual price increases, bill (and get paid) in advance, and create the “never ending” service agreement.
  • For those clients who absolutely insist on having a contract (which I don’t recommend the overview explains why) I’ve also included a sample contract.
  • Summary and Conclusions page template- reinforces your grasp of the prospects pain points, demonstrates your company’s ability to solve the problems, AND why you are not just THE, but THE BEST solution for their cleaning needs. Wrap it up and tie it with a bow- so selecting your proposal is the natural conclusion to the bidding/buying process.
  • What’s the best way to “present” a commercial proposal? And what method should you NEVER, ever use, and why? All that is revealed in this audio guide along with how to get a commitment from your prospect to let you know when a decision is made. Also get the details on why, if another company is selected.

Step Three


Get everything you need to start bidding, winning and performing in the super lucrative area of post-construction cleaning. Your kit includes:

Your KIT includes:

  • An introductory (audio) guide and transcript where I explain the mastery kit to you as I share with you all the tools I use to sell, win and perform this type of work. The kit is an integral part of properly managing the scope of work, limiting risk, and good communication for client satisfaction while maximizing profits.
  • A quick but critical guide on what to watch out for (and avoid) to make sure your jobs are profitable, run smoothly, and with as little supervision as possible.
  • Templated documents you can use to get ALL the details you need on timelines, managing expectations, and who’s responsible for what
  • 2 complete proposals which include “scope of work”, definitions (what’s included and what’s excluded), pricing and specifications sheets, add-ons, re-do of work, delays, lock outs, etc.
  • Detailed “survey and summary” of what the standards and best practices are RIGHT NOW in this high-paying industry. Find out how to locate potential prospects, what supplies you need, how much to charge, what to measure, what to include, and even how to sell your expertise!

How can I help YOU ?

Founded her award winning cleaning service company (A1 Janitorial) in Las Vegas, NV in 1993. Over the last 23 years she’s built a well- known and highly respected company, served 1000s of clients & earned millions of dollars in commercial and residential cleaning revenues while pursuing her passion for learning, sharing and travel.

She founded Build My Cleaning Business in 2011 and has coached hundreds of cleaning business owners to faster success over the last 5 years. 

“The road to success begins at the intersection of knowledge and implementation. Coaching is the fastest vehicle on that road.” 

Pam Washington signature
Pam Washington

What People are Saying…

Pam Washington is one of the brightest minds in the field of Janitorial Services and will take your marketing skills from a zero to a hero in her 8 week Marketing Training. I have been able to re-energize my marketing approach and my business is better for it. Thanks again Pam for giving my business the needed boost to the top. See you there soon. Carl Fuller

President, Fuller Cleaning Services

I have transformed my cleaning business from being a solo cleaner – to hiring employees, to tripling residential accounts, and submitting (and winning) my first humungous professional commercial proposal worth 70K- all within 8 months!

Are you struggling in an area of your business? Not sure where to turn or who to trust? I highly recommend you visiting with Pamela Washington with Build My Cleaning Business. Last year I met Pam as a struggling small business owner like many, wondering how to grow personally and professionally in the cleaning industry. 

Through Pam’s remarkable guidance, wealth of knowledge, Build My Cleaning Business Blueprints, Cleaning Business Success Academy, Live Podcast, and Personal Coaching…

Pam has been there every single step of the way as my coach, mentor, friend, and personal cheerleader. She is readily available to her clients for every season they may be in their businesses. 

While I may still be small, I have transformed my cleaning business from a solo cleaner to hiring employees, to tripling residential accounts, and submitting my first humungous professional commercial proposal worth 70K. Pam has taught me exactly how to implement steps of growth through systems and processes. Thank you so much Pamela Washington.” Karen Kautz

Owner, Klean Sweep

I couldn’t have done it without my wonderful coach, Pamela Washington.

I would like to share about my BIG success today! I got a contract with the 11,000 sq. ft. Pharmaceutical company! This is such a huge milestone for my company and I couldn’t have done it without my wonderful coach, Pamela Washington. Mercedes Cullinan

Owner, Cleanhouse California

Pam has been wonderful for me and my business.  Her systems and techniques provided me with so many resources to help me grow my business. The modules in the Business Success Academy cover everything from A to Z including mindset.  When I came to the academy I was struggling with where and how do I market my business, how can I attract more clients, and how can I close more sales.

Since going through the program I have increased my clients both residential and commercial, I’ve implemented various marketing strategies, I’ve created systems and standard operations that I am using in my business. Before doing this course I was afraid to run my business. I was scared to make a move because I felt like I was making the wrong moves over and over again. Pam’s program changed how I operated in my business.  Her experience and guidance allowed me to make informed decisions that are best for my business. I would recommend this course to anybody who is not sure how to grow, and what move they should make next. Tanisha Prigden

Owner, Cleanhouse California

Love all the webinar’s!!  Very informative and appreciate the way the information is given.  I thank you for all the hard work that goes into preparing and delivering the information presented. Janice Kober

Owner, ChoreBusters LLC

You know your STUFF!!! I was scared to death about the amount of time this job would take and the price I charged. The 2 ladies were in an out in less than 2 hours!!!! God has blessed me to cross paths with you.

Thank you Pam!!!! La Shanda Brown


When I started 4 years ago, I was doing an okay job of cobbling together the information I had learned from podcasts, books, and online forums. But about two months ago, I was finally tired of being a one woman operation and I wanted to get out of the field and to grow  but had no idea of how to even start that process.

I had the pleasure of meeting Pam in one of those forums, but it was when I finally made the decision that I was tired of working a job and really wanted to be a business owner that I reached out to her and she helped me to see that I could help so many more people by hiring employees who shared my vision to help others by freeing up their precious time and making their homes smell like a spa in the process.

In the first four weeks since working through the first two modules of Build My Cleaning Business, I have increased my employees from 0 to 4 people, I have increased my clientele 40% and my revenue has doubled! Lynn Teasley

Owner, Classactpersonalservices

Pam Washington delivers coaching and training programs for cleaning business owners. Her trainings cover the topics that all cleaning business owners must know, in order to run and grow their businesses successfully. You don’t need to learn the hard and slow way called: The School of Hard Knocks. Her training and coaching programs will instruct you, and propel you forward when you struggle or feel stuck. In this highly competitive industry, you must stay on top of the wave. I am so glad that I took her trainings, and that I have her materials to refer to, as I continue to grow my company.

Thank you Pam! Virginia

President, Classactpersonalservices




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$297 $197



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I just started my business, and I have no (or very few customers). Will the KITS work for me?
Yes, these KITS were designed for anyone who is earning $20,000 or less per month in revenues.  If your business is larger than this, there may still be some parts of it that will benefit you, but it’s likely that one of my coaching programs may be a better fit for you. If that’s your case, you can contact me at pam@BuildMyCleaningBusiness to find out about the other, more advanced programs I offer (including private and semi-private coaching). If you haven’t yet started your business (meaning you don’t have a name, license, insurance, clients) or any of the fundamentals that make it a business enterprise, this course doesn’t offer any of those start up activities. So, it may be too advanced for where you are right now. If you want to purchase the KITS and get those things taken care asap, that might work, but please contact me at the address above to discuss.
I don't have time to take a course. I need help with a specific "problem" spot, and I need it now!
Sometimes an opportunity presents itself, and we need to jump right into the middle of the stream as opposed to wading in carefully. Or, a problem area in our business is so URGENT, that if we don’t get it fixed right away,it could threaten our entire business! In those situations the KIT is the perfect solution. It can provide the immediate resources we need to seize the opportunity, along with the structural support we’ll need to cement our future success. You may want to add a few private calls, or the KIT can be used as a stand alone product.
Didn't find the answer you're looking for?
If you have any other questions, please don’t hesitate to send us an email, and we’ll get right back to you with an answer. You can reach TEAM BMCB at
I'm only interested in residential cleaning. Can you help me grow my business?
Yes, I can help you with that. I ONLY coach cleaning business owners, so whether its residential, commercial , construction clean up, or some combination of the three, I’ve been doing this for over 22 years, and have a lot of experience to share with you. I’ve made a LOT of mistakes,so I’m hoping to save you some time (and trouble) LOL!
I want to expand into commercial cleaning. Can you help with that?
Is there such a thing as a “double yes”? If so, that’s my answer here. See, I’m funny too! OK seriously…..yes when I first started doing coaching I only offered commercial and construction clean-up help. So, I have a strong background in this. 
I don't use employees, my workers are Independent Contractors (ICs). Can I still benefit from The Kits?
As you probably already know, with IC-s you have very little control over what they do, or when/how they do it. So, you won’t really need much help with “managing” them, like you do employees. But in the Cleaning DREAM TEAM Kit where I teach you how to recruit, screen, interview, test and enter into a working agreement with them-  it’s almost identical for employees OR ICs. And, even with ICs, it’s important to have some expectations & standards clearly agreed upon. This also helps you with quality control and customer service (which you still need) no matter how you classify your workers………………. Unless of course they’re extraterrestrials- in which case you have an entirely different set of problems!
My business is established - (over $100K in annual revenues). Are the KITS too "basic" for me?
The Kits are ideally suited for cleaning service companies that are generating $20,000 or less in monthly revenues. So, somewhere between $200K-$250K, you’ll start to need some more advanced solutions to prepare and manage your progress to the next level in your business. However, each cleaning business  owner’s needs are different. So depending on how long you’ve been in business, how much infrastructure  you’ve already established, and what your goals are for your next business stages, we may need to either look at more advanced training, or add private coaching calls, or perhaps both to help you reach your goals. If you’re unsure about what’s the best option for you, send me an email at and lets talk about it.

FTC DISCLOSURE: Any income claims shared by my clients, students, or friends, or are understood to be true and accurate, but are not verified in any way.There can be no guarantee made or implied about the success you will have when investing in this (or any program) as your results will depend entirely upon your efforts, participation, implementation, and follow-through.Always do your own due diligence and use your own judgment when making buying decisions and investments in your business. This course will support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this course.