Do you feel “too busy” to make the critical changes
needed to improve your business?

How about  a  “QUICK FIX” – you can
use RIGHT NOW to solve your
#1 most pressing challenge ?

Are you stressed out,
running your cleaning service business ?

I asked (and you told me) about the current challenges in your business……..

You’re having difficulty even finding time for the training you know would help!  So, even though this just isn’t in the right time for you to enroll in my Ultimate Success Academy, I still want to be able to help you

That’s why I’ve created something that can help you immediately based on the
4 MOST COMMON challenges cleaning businesses are having…


That’s why I’ve prepared the…

Challenge 1



Perfectly targeted and highly qualified prospects, contact you asking how they can work with you………

Your KIT includes:

  • Training exercises to get you in the mindset for maximum effectiveness
  • Create an avatar of the client who’s a EXACT match for the type of service you love to provide
  • Craft the message that resonates with your ideal client, compelling them to to contact you and inquire about working together
  • Learn the top 15 marketing strategies and how to implement each one to turn on the flow of prospects into your in-box
  • Stay motivated and inspired by watching videos that prime you for achievement & success. Listen to positive affirmations I’ve recorded especially for you during this stage of your business development
  • Learn to stay productive by focusing on your core competencies and delegating – outsourcing the rest. Track your progress, and manage for effectiveness.



Quickly, yet graciously screen inbound contacts in a way that enables you to ‘profit from every prospect’ while protecting your limited time

Your KIT includes:

  • Clarify exactly what you offer and to whom, in a way that is compelling and effective.
  • Customize a script for your business that gets to the heart of what it takes to close EACH deal in advance. Then, you decide whether you want to pursue it or not.
  • Set yourself (or your team) up for selling success with the right mindset, affirmations and the proper “positioning” of your service, in advance of the sales conversation
  • Get clearly outlined step-by-step- documentation of your entire sales process- whether you offer residential cleaning, commercial cleaning, or both.
  • Know exactly what to include in your verbal (residential) and written (commercial) proposals – and how to tie your unique solution directly to your prospects problem, in a way that makes your service the only logical choice
  • Set specific and attainable sales goals and commit to them in writing

Human Resources


Build a TEAM of workers (employees or contractors) that share your company values, always do a great job, and stay with your company as long as you like

Your KIT includes:

  • Start with a quick overview of all the external preparations you’ll need to cover if you plan to hire employees in your business
  • Foundation building resources that enable you to clearly articulate what you seek and what you offer – in a way that allows you to attract the top talent in any labor market
  • Get the step-by-step process that allows you to effectively recruit, screen, interview, test, and hire the RIGHT employees and contractors
  • Eliminate and allow candidates to “opt-out” during a rigorous process that reduces the mis-hires, quality, personal, and disciplinary issues and increases retention rates of cleaners (which also increases your profit margins)
  • Understand the financial dynamics of why you MUST get out of the field (and stop cleaning) while building the mindset and confidence to hire, train and delegate successfully
  • A complete road map helps you see the 3 phases of hiring – so you build your business not only to have the cleaners you’ll need, but also the administrative, management and support staff necessary to build a truly successful business

Customer Satisfaction


Create ‘raving fans’ that are happy and loyal, pay your rates without complaint, and spontaneoulsy send you referrals. Could it get any better?

Your KIT includes:

  • Everything you need to ensure that what you promised during the sales presentation actually gets done – when, where, and how, it should
  • Customize and implement a simple electronic inspection system that quantitatively measures results for improvement, consistency, and fairness
  • Tips and techniques on BEST ways to stay in contact with your clients, keeping them happy, loyal, and sending referrals – while saving time in the process
  • Strategies for making sure you catch (and correct) minor problems before they become giant headaches for your clients and lost revenues for you
  • Handle the delicate transition where you get a “new point of contact” on your best commercial account in a way that ensures you build trust and stay in place
  • Effectively increase prices, handle the bad news when you accidentally bid too low, and learn to diplomatically fire your “bad” clients while retaining goodwill

How can I help YOU ?

Founded her award winning cleaning service company (A1 Janitorial) in Las Vegas, NV in 1993. Over the last 23 years she’s built a well- known and highly respected company, served 1000s of clients & earned millions of dollars in commercial and residential cleaning revenues while pursuing her passion for learning, sharing and travel.

She founded Build My Cleaning Business in 2011 and has coached hundreds of cleaning business owners to faster success over the last 5 years. 

“The road to success begins at the intersection of knowledge and implementation. Coaching is the fastest vehicle on that road.” 

Virtual Signature in black

Pam headshot with pink top

What People are Saying…

Pam Washington is one of the brightest minds in the field of Janitorial Services and will take your marketing skills from a zero to a hero in her 8 week Marketing Training. I have been able to re-energize my marketing approach and my business is better for it. Thanks again Pam for giving my business the needed boost to the top. See you there soon.

Carl Fuller

President, Fuller Cleaning Services

I have transformed my cleaning business from being a solo cleaner – to hiring employees, to tripling residential accounts, and submitting (and winning) my first humungous professional commercial proposal worth 70K- all within 8 months!

Are you struggling in an area of your business? Not sure where to turn or who to trust? I highly recommend you visiting with Pamela Washington with Build My Cleaning Business. Last year I met Pam as a struggling small business owner like many, wondering how to grow personally and professionally in the cleaning industry. 

Through Pam’s remarkable guidance, wealth of knowledge, Build My Cleaning Business Blueprints, Cleaning Business Success Academy, Live Podcast, and Personal Coaching…

Pam has been there every single step of the way as my coach, mentor, friend, and personal cheerleader. She is readily available to her clients for every season they may be in their businesses. 

While I may still be small, I have transformed my cleaning business from a solo cleaner to hiring employees, to tripling residential accounts, and submitting my first humungous professional commercial proposal worth 70K. Pam has taught me exactly how to implement steps of growth through systems and processes. Thank you so much Pamela Washington”

Karen Kautz

Owner, Klean Sweep

I couldn’t have done it without my wonderful coach, Pamela Washington.

I would like to share about my BIG success today! I got a contract with the 11,000 sq. ft. Pharmaceutical company! This is such a huge milestone for my company and I couldn’t have done it without my wonderful coach, Pamela Washington.

Mercedes Cullinan

Owner, Cleanhouse California

Pam has been wonderful for me and my business.  Her systems and techniques provided me with so many resources to help me grow my business. The modules in the Business Success Academy cover everything from A to Z including mindset.  When I came to the academy I was struggling with where and how do I market my business, how can I attract more clients, and how can I close more sales.

Since going through the program I have increased my clients both residential and commercial, I’ve implemented various marketing strategies, I’ve created systems and standard operations that I am using in my business. Before doing this course I was afraid to run my business. I was scared to make a move because I felt like I was making the wrong moves over and over again. Pam’s program changed how I operated in my business.  Her experience and guidance allowed me to make informed decisions that are best for my business. I would recommend this course to anybody who is not sure how to grow, and what move they should make next.

Tanisha Prigden

Owner, Cleanhouse California

Love all the webinar’s!!  Very informative and appreciate the way the information is given.  I thank you for all the hard work that goes into preparing and delivering the information presented.

Janice Kober

Owner, ChoreBusters LLC

You know your STUFF!!! I was scared to death about the amount of time this job would take and the price I charged. The 2 ladies were in an out in less than 2 hours!!!! God has blessed me to cross paths with you.

Thank you Pam!!!!

La Shanda Brown


When I started 4 years ago, I was doing an okay job of cobbling together the information I had learned from podcasts, books, and online forums. But about two months ago, I was finally tired of being a one woman operation and I wanted to get out of the field and to grow  but had no idea of how to even start that process.

I had the pleasure of meeting Pam in one of those forums, but it was when I finally made the decision that I was tired of working a job and really wanted to be a business owner that I reached out to her and she helped me to see that I could help so many more people by hiring employees who shared my vision to help others by freeing up their precious time and making their homes smell like a spa in the process.

In the first four weeks since working through the first two modules of Build My Cleaning Business, I have increased my employees from 0 to 4 people, I have increased my clientele 40% and my revenue has doubled!

Lynn Teasley

Owner, Classactpersonalservices

Pam Washington delivers coaching and training programs for cleaning business owners. Her trainings cover the topics that all cleaning business owners must know, in order to run and grow their businesses successfully. You don’t need to learn the hard and slow way called: The School of Hard Knocks. Her training and coaching programs will instruct you, and propel you forward when you struggle or feel stuck. In this highly competitive industry, you must stay on top of the wave. I am so glad that I took her trainings, and that I have her materials to refer to, as I continue to grow my company.

Thank you Pam!


President, Classactpersonalservices




$297 $197



$297 $197



$297 $197



$297 $197




$1188 $597



I just started my business, and I have no (or very few customers). Will the KITS work for me?
Yes, these KITS were designed for anyone who is earning $20,000 or less per month in revenues.  If your business is larger than this, there may still be some parts of it that will benefit you, but it’s likely that one of my coaching programs may be a better fit for you. If that’s your case, you can contact me at pam@BuildMyCleaningBusiness to find out about the other, more advanced programs I offer (including private and semi-private coaching). If you haven’t yet started your business (meaning you don’t have a name, license, insurance, clients) or any of the fundamentals that make it a business enterprise, this course doesn’t offer any of those start up activities. So, it may be too advanced for where you are right now. If you want to purchase the KITS and get those things taken care asap, that might work, but please contact me at the address above to discuss.
I don't have time to take a course. I need help with a specific "problem" spot, and I need it now!
Sometimes an opportunity presents itself, and we need to jump right into the middle of the stream as opposed to wading in carefully. Or, a problem area in our business is so URGENT, that if we don’t get it fixed right away,it could threaten our entire business! In those situations the KIT is the perfect solution. It can provide the immediate resources we need to seize the opportunity, along with the structural support we’ll need to cement our future success. You may want to add a few private calls, or the KIT can be used as a stand alone product.
Didn't find the answer you're looking for?
If you have any other questions, please don’t hesitate to send us an email, and we’ll get right back to you with an answer. You can reach TEAM BMCB at
I'm only interested in residential cleaning. Can you help me grow my business?
Yes, I can help you with that. I ONLY coach cleaning business owners, so whether its residential, commercial , construction clean up, or some combination of the three, I’ve been doing this for over 22 years, and have a lot of experience to share with you. I’ve made a LOT of mistakes,so I’m hoping to save you some time (and trouble) LOL!
I want to expand into commercial cleaning. Can you help with that?
Is there such a thing as a “double yes”? If so, that’s my answer here. See, I’m funny too! OK seriously…..yes when I first started doing coaching I only offered commercial and construction clean-up help. So, I have a strong background in this. 
I don't use employees, my workers are Independent Contractors (ICs). Can I still benefit from The Kits?
As you probably already know, with IC-s you have very little control over what they do, or when/how they do it. So, you won’t really need much help with “managing” them, like you do employees. But in the Cleaning DREAM TEAM Kit where I teach you how to recruit, screen, interview, test and enter into a working agreement with them-  it’s almost identical for employees OR ICs. And, even with ICs, it’s important to have some expectations & standards clearly agreed upon. This also helps you with quality control and customer service (which you still need) no matter how you classify your workers………………. Unless of course they’re extraterrestrials- in which case you have an entirely different set of problems!
My business is established - (over $100K in annual revenues). Are the KITS too "basic" for me?
The Kits are ideally suited for cleaning service companies that are generating $20,000 or less in monthly revenues. So, somewhere between $200K-$250K, you’ll start to need some more advanced solutions to prepare and manage your progress to the next level in your business. However, each cleaning business  owner’s needs are different. So depending on how long you’ve been in business, how much infrastructure  you’ve already established, and what your goals are for your next business stages, we may need to either look at more advanced training, or add private coaching calls, or perhaps both to help you reach your goals. If you’re unsure about what’s the best option for you, send me an email at and lets talk about it.

FTC DISCLOSURE: Any income claims shared by my clients, students, or friends, or are understood to be true and accurate, but are not verified in any way.There can be no guarantee made or implied about the success you will have when investing in this (or any program) as your results will depend entirely upon your efforts, participation, implementation, and follow-through.Always do your own due diligence and use your own judgment when making buying decisions and investments in your business. This course will support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot predict and I do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this course.